Help Request Form

Identification Information

Please provide contact information so we can respond to your request. Items marked with an asterisk are required fields.

Note: This form is e-mailed to several people. You need to include your University Internet ID (the first part of your e-mail address, before the "@"), but we do not ask for your password. You should not supply your password or any other secure information.

*First name:

*Last name:

*E-mail address:

*University Internet ID (x.500 username):

Telephone number:

Type of Request

Add or reuse a course site

1. Read the Site Request Instructions.
2. Use the Site Request Form.

Add or drop user access (site designers only)

1. Read Granting Student Access to a Site and Granting Guest Access to a Site.
2. Use the Grant/Deny Access Form.

Change access settings

1. Read Granting Student Access to a Site and Granting Guest Access to a Site.
2. If you experience problems or difficulties, report them below.

Report a problem

1. Check the Browser Set Up page to make sure you computer, browser, and settings are compatible with WebVista.
2. Please indicate your Web browser and computer operating system.

What is your Web browser?

Internet Explorer version
Firefox version
Safari version
Other (enter here):

What is your operating system?

MacOS X Version
Windows Version
Other (enter here):

3. If possible, see if the same problem occurs on a different browser and/or different computer.

Does the problem occur when you use a different browser?

Yes
No
Don't Know

Does the problem occur when you use a different computer?

Yes
No
Don't Know

4. Explain the problem. Please be as detailed as possible to help us understand the problem. If this is regarding a particular course site, include the course site address or designator and the page or area where the problem occurs.

Get other assistance

1. Tell us what kind of assistance you are interested in.

Request a consultation.
Ask a question about WebVista.
Make a comment or suggestion.

2. Enter your question, comments, or consultation needs here. If you are reporting a bug or technical problem please use the box above.